Travel agencies will be able to register passenger information in the customer databank via Bilet Dükkanı. You can have access to passenger information with one click and carry out the transaction, the next time you sell a ticket to the same customer.
AInstant, daily, weekly or monthly sales reports are available at any time. Detailed sales report will be sent to the agency officer each day at the end of day.
Adopting continuous improvement as a principle, Bilet Dükkanı provides the agencies with safe and practical use, and brings them campaigns and advantageous prices.
The ticket cancellation and refund rules of the airline companies you have chosen to fly with shall be applicable for the Cancellation/Refund transactions of the tickets you have purchased via www.biletdukkani.com. These rules may change according to the airline companies.
When you initiate your refund process, the service fee you paid during ticketing will not be refunded, and no additional service fee will be charged for refund transactions. The refund for the ticket which can be refunded or which the airline company decide to refund will be made in accordance with the payment method used when purchasing the ticket.
The period for refunding the amount on the relevant debit or credit card may change according to the bank and credit/debit card schedules. You may receive information from your bank about the refund period. An informative e-mail will be sent to you in the cancellation/refund process. Please note that the cancellation/refund request will be applicable for all passengers on the reservation list.
Bilet Dükkanı is an innovative platform that brings a completely different approach to the travel industry. You can buy travel products in the fastest and easiest way through our system, which provides flight tickets, hotel accommodation and tour services. Biletdukkani.com is a brand of Har Group, which has an experience of 30 years in the tourism, IT and energy industries.